The Challenge
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The Client was facing increased costs in the Employee Benefits category, driven by a large workforce of more than 700 employees and the need to maintain a consistent level of benefits, service quality and employee satisfaction.The project focused on reviewing and optimizing the overall employee benefits framework across three key dimensions: cost, service quality and coverage of employee needs.The main cost and operational drivers included:• Meal benefit expenses• Bonus-related expenses• Indirect administrative costs• Management and communication through a digital platform / application• Response time and employee support• Alignment of benefits with actual employee needs• Evaluation of benefits by employee categoryThe challenge was to reduce total cost without compromising the quality of services provided to employees or negatively affecting employee experience.
The Method
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VERALLIS performed a detailed review of all employee benefits provided by the Client, analyzing the cost structure, service model and benefit allocation per employee category.The analysis focused on identifying cost optimization opportunities while preserving the level and quality of services. In cooperation with the Client, VERALLIS assessed the actual needs of the organization and supported the selection of the most appropriate benefits for the workforce.The project included:• Mapping of all employee benefits and related cost drivers• Analysis of meal expenses, bonus expenses and indirect administrative costs• Evaluation of service quality and employee support processes• Review of the digital platform / application used for benefits management• Assessment of employee needs by employee category• Market engagement and supplier reassessment• Negotiation with the market to secure improved commercial terms• Selection of a new supplier offering better efficiency and improved termsThrough a structured market review and negotiation process, VERALLIS helped the Client reduce the total cost of employee benefits, while maintaining service quality and improving benefits management and employee experience.